Ha-Shem Limited has announced that it has been approved and certified as a Microsoft Tier-1 Cloud Solution Provider (CSP), otherwise known as a Direct CSP partner by Microsoft Corporation.
This partnership translates to Ha-Shem having a direct relationship with Microsoft, engaging in one or more Microsoft cloud service, and having made all required investments in infrastructure – billing and provisioning systems, and first-level support with Microsoft for customers.
The Direct Cloud Solution Provider (CSP) model allows a partner to go beyond selling licenses to being more involved in customers’ business, and being able to manage their subscription lifecycle by provisioning their licenses, billing customers directly, and providing first-level support. With multiple touchpoints, the aim, as always, at Ha-Shem, is to build stronger relationships with our customers and spur deeper engagement.
In other words, Ha-Shem Limited is a partner that can deliver the expected quality of service that Microsoft demands of itself and its partners. It also means that we have a direct dealing with Microsoft – so when support cases regarding your subscription are raised, or issues need to be escalated, they can be logged into the system within minutes, and high importance will be given to such cases.
Existing Microsoft cloud subscription customers can take advantage of our Tier-1 status with Microsoft, based on these benefits. We also call on prospective customers to seize this opportunity, as there is emphasis on ease of purchase, flexibility, and direct billing of products such as Microsoft Azure, Microsoft 365 (currently on promo), Microsoft Office 365 (currently on promo), Enterprise Mobility + Security Suite, Windows 10 Enterprise, Microsoft PowerApps, and so on.
Ha-Shem Limited has been approved as a Tier-1 partner, firstly because of its credibility, and also, past and proven track record of cloud capabilities has been demonstrated over a period of time from winning the Microsoft Country Partner of the Year in 2013, 2015, and 2018 respectively. Ha-Shem is also an Indirect Licensing Solution Partner (LSP) with Microsoft providing product and services to Enterprise customers after meeting expected qualifications.